I wanted to take a moment and comment on the phenomenal experience I have had working with your employee, Samantha Whitaker. My senior executive requested that I set-up his Leadership Team meeting so we called the Fearrington House to get some information and spoke to Samantha – after two minutes on the phone with her I knew that I didn’t need to call anyone else. We have been working with Samantha from the beginning – securing sleeping rooms, arranging meetings, audio visual and meal functions, Ready, Steady Cook, etc. Samantha has given us the most extraordinary customer service – I have been planning meetings for my executive for many years and we have never worked with someone who is as responsive, helpful, knowledgeable, patient and kind. As you might imagine there were many changes and numerous calls and emails, and Samantha was just as gracious and responsive on the first interaction as she was on the most recent.
I can’t tell you how much we appreciate working with Samantha, and I will recommend the Fearrington House to all of my colleagues here at Lenovo. Thank you so much!